ELEXBIG Automated Emails: What to Expect

ELEXBIG sends different types of automated emails to keep you informed about your orders, products, account activity, and other marketplace updates.

Some emails are essential for managing your orders, while others are optional notifications that you can choose to turn off where available.

Overview

Not all emails from ELEXBIG serve the same purpose.

Order-related emails help you stay updated about purchases and deliveries and may be sent automatically when necessary.

Marketing and promotional emails may include product recommendations, special offers, and other updates. Where available, you can manage these notifications through your email preferences.

Types of Emails You May Receive

Order Confirmations and Order Updates

After placing an order on ELEXBIG, you may receive an email confirming your purchase.

Depending on your order status, you may also receive updates about:

• Order confirmation
• Payment status
• Order processing
• Dispatch
• Delivery updates
• Order completion

These emails help you keep track of your purchase and may contain important order information.

Product and Stock Notifications

If you choose to receive notifications about a product, ELEXBIG may send you an email when there is a relevant update.

For example, you may receive a notification when a product you were interested in becomes available again.

Cart and Shopping Reminders

If you add products to your shopping cart but do not complete your purchase, ELEXBIG may send you a reminder.

These emails are designed to help you return to products you were considering.

Where available, you can manage these types of notifications through your email preferences.

Post-Purchase Emails

After completing an order, ELEXBIG may send follow-up emails related to your purchase.

These may include:

• Delivery confirmation
• Order feedback requests
• Product review invitations
• Customer satisfaction messages
• Information about your recent purchase

Your feedback helps ELEXBIG and our vendors improve the shopping experience.

Promotions and Special OffersFrom time to time, ELEXBIG may send promotional emails about:

• Special offers
• Discounts
• New products
• Flash sales
• Marketplace announcements
• Seasonal promotions
• Featured products

These emails are intended to help you discover products and offers available on ELEXBIG.

How to Unsubscribe From Marketing Emails

If you no longer want to receive promotional emails from ELEXBIG, look for the Unsubscribe link at the bottom of the marketing email and follow the instructions provided.

Unsubscribing from marketing emails does not necessarily stop essential service or order-related communications.

You may still receive important emails relating to your account, orders, payments, or deliveries.

Tip

If ELEXBIG provides email preference settings in your account, use them to choose which types of optional notifications you want to receive.

This allows you to stay informed about the updates that matter to you without receiving unnecessary promotional messages.

Important

Be cautious of emails claiming to be from ELEXBIG that request your password, OTP, card PIN, banking details, or other sensitive information.

If an email looks suspicious, do not click unknown links or provide your personal or payment information. Contact ELEXBIG through the official support channels on our website.

Stay Updated. Stay in Control. ELEXBIG uses automated emails to keep customers informed throughout their shopping journey while giving you control over optional communications where available.