How Public Holidays Affect Your Payouts

How public holidays affect payouts

Elexbig processes vendor payouts every Tuesday, but public holidays can impact when funds reach your bank account. Here's what happens:

• Elexbig payout processing: If a Nigeria public holiday falls on a Tuesday, we'll initiate payouts on the next working day (typically Wednesday).
• Bank processing delays: Even when we send payouts on schedule, your bank may take longer to credit funds if they observe a public holiday during the clearance period.

Common holiday scenarios

1. Holiday falls on payout day (Tuesday)What happens: Elexbig will process your payout on the next working day instead.

Example: If Waitangi Day falls on a Tuesday, payouts will be initiated on Wednesday.

2. Holiday falls during bank clearance

What happens: Elexbig sends your payout on Tuesday as usual, but your bank is closed on Wednesday for a public holiday.

Result: Your funds may arrive a day later than usual, depending on your bank's processing schedule.

Important: Bank holidays are outside Elexbig's control. While we initiate payouts promptly, clearance times depend entirely on your bank's processing schedule and operating hours.

Planning ahead for holidays

A little planning can help you avoid cash flow issues during holiday periods:

• Check the holiday calendar: Review upcoming Nigeria public holidays at the start of each month.
• Build a financial buffer: Keep a small cash reserve to cover business expenses during weeks when payouts may be delayed.
• Adjust supplier payments: If a payout is due near a public holiday, let your suppliers know payments might arrive a few days late.
• Plan stock purchases: Allow extra time for funds to clear before making large inventory orders around holiday periods.

Pro tip: Set a recurring monthly reminder to check the upcoming public holiday calendar. This helps you anticipate payout delays and plan your cash flow accordingly.

Frequently asked questions

Will I lose a payout if it's delayed by a holiday?

No, absolutely not. Your payout will simply be processed on the next working day. You'll receive the full amount owed to you.

Can I request faster processing during holiday periods?Unfortunately, no. All vendor payouts follow our standard weekly schedule. We can't expedite individual payments, even during holiday periods.

Which public holidays affect Elexbig payouts?

All Nigeria public holidays can affect processing.

Still Need Help?

Our customer support team is here for you.
Chat with Elex, our AI assistant. Look for the chat icon on this page
Open a support ticket
Email us at [email protected]