Payment Security and Fraud Protection at Elexbig
Learn how Elexbig protects your payments with Stripe encryption, 3D Secure, PCI compliance, and real-time fraud monitoring.
ELEXBIG
Last Update 24 days ago
Paystack Payment Processing
ELEXBIG uses Paystack to process online payments.
When you pay through the ELEXBIG checkout, your payment information is handled through the secure payment processing system rather than being directly exposed to individual vendors.Depending on the payment method available to you, Paystack may support secure payment options such as:
- Debit and credit cards
- Bank transfers
- Other supported local payment methods
Your bank or payment provider may require additional verification before a payment can be completed.
This can include:- OTP verification
- Banking app confirmation
- Card authentication
- Other security checks required by your bank or payment provider
ELEXBIG uses secure HTTPS connections to help protect information transmitted between your browser and our website.
You can usually identify a secure connection by the padlock icon in your browser's address bar.Payment providers and financial institutions may use automated security systems to identify suspicious or unusual transactions.
Additional verification may be required when activity appears unusual, such as:- Multiple unsuccessful payment attempts
- Unusual transaction activity
- Suspicious payment behaviour
- Other signals that may indicate fraudulent activity
ELEXBIG will never ask you to provide sensitive payment information such as your full card number, CVV, PIN, password, or OTP through email, chat, or social media.
Never share your:- Card PIN
- CVV
- OTP
- Banking password
- ELEXBIG password
- Full card details
You can also help protect your account by:
- Using a strong and unique password
- Never sharing your password with anyone
- Avoiding suspicious links or websites
- Logging out when using a shared or public device
- Keeping your email account secure
- Reviewing your account activity regularly
For your protection, complete your purchases through the official ELEXBIG checkout.
Do not send money directly to a vendor through an unofficial payment channel simply because someone asks you to.Keeping your transaction on ELEXBIG helps maintain a clear record of your order and payment.
If you notice a payment or transaction that you do not recognise:
- Contact your bank or payment provider immediately if necessary.
- Contact ELEXBIG Support.
- Provide your order or transaction details where available.
- Change your ELEXBIG password if you believe your account may have been compromised.
If you believe you were charged incorrectly or there is a problem with a payment or order, contact ELEXBIG Support first so we can investigate the issue.
Open the ELEXBIG Live Chat and ask Elex AI for assistance. If the issue requires further investigation, Elex can connect you with human support.
You can also visit the ELEXBIG Contact Support page.
ELEXBIG — Shop securely, pay safely, and stay protected.