Understanding Your Order Total

Understand how your Elexbig order total is calculated, including product prices, shipping and discounts.

ELEXBIG

Last Update 24 days ago

Your order total on Elexbig includes the product price, shipping, and any applicable discounts. Here is a breakdown of everything that makes up your total

Components of Your Order Total


Product Price. The listed price for each item in your cart.
Shipping


Shipping is calculated based on your total order amount and delivery location. The shipping cost depends on:

  • Your total order value
  • Your delivery address and location
  • The applicable shipping rate for your order
  • Whether free shipping is available for your order


Discounts

Your total may be reduced by:

  • Coupon codes: Vendor-specific or Elexbig-wide promotion codes
  • Sale prices: Items on sale show the original price crossed out with the sale price below


    Order Summary at Checkout


At checkout, you will see a clear breakdown:

  • Subtotal: Total price of all items before shipping and discounts
  • Shipping: Total shipping cost across all vendors
  • Discount: Any coupon or promotion applied

    • Total: The final amount charged to your payment method


    Tip: If you have a promo code, enter it at checkout before completing payment. Discounts cannot be applied retroactively to completed orders.

    Multi-Vendor Shipping Costs

    If your cart contains items from multiple vendors, shipping is calculated separately for each vendor. This means you may see multiple shipping charges. Some vendors may offer free shipping on their items while others charge based on weight or destination.


    Still Need Help?
    Our customer support team is here for you.
    Chat with Elex, our AI assistant. Look for the chat icon on this page
    Open a support ticket
    Email us at [email protected]


    Was this article helpful?

    0 out of 0 liked this article

    Still need help? Message Us