Image Requirements for Product Listings

Main Product Image

• Minimum size: 1000 × 1000 pixels
• Aspect ratio: Must be square (1:1)
• Purpose: Enables zoom functionality and appears in search results

• Minimum size: 600 × 600 pixels
• Recommended: Match your main image size (1000 × 1000 pixels) for consistency

• Recommended size: 1200 × 400 pixels
• Aspect ratio: 3:1 (landscape)

Use JPEG or PNG format for all images. These formats provide the best balance of quality and loading speed.

⚠️ Important: Images smaller than the minimum size may appear blurry or pixelated, which can reduce customer confidence and harm your conversion rate.

Main Product Images

• Must use a white or off-white background (RGB 245-255)
• Product should be centred and fill approximately 85% of the frame
• No shadows, reflections, or additional objects

• Lifestyle images are encouraged to show products in use
• Keep backgrounds simple and uncluttered
• Ensure the product remains the clear focal point
• Use natural lighting where possible

• ❌ Busy patterns or distracting backgrounds
• ❌ Watermarks or logos overlaid on images
• ❌ Text, promotional messages, or pricing
• ❌ Excessive props that overshadow the product
• ❌ Collages or multiple products in one image (unless it's a bundle)

💡 Pro Tip: Consistent styling across all your product images creates a cohesive, professional store appearance that builds brand recognition.

Example 1: Main Product Image

Characteristics:

• White/off-white background
• Product fully visible and centred
• 1000 × 1000 pixels minimum
• Square aspect ratio
• No shadows or props

Characteristics:

• Product shown in realistic use (e.g., mug on a table with morning light)
• Clean, minimal background that doesn't compete with product
• Product remains the clear focus
• Natural styling and lighting

Characteristics:

• Each colour or size variation shown separately
• Consistent angle, lighting, and background across all variations
• Same framing and composition for easy comparison

✨ Success Tip: Upload 3, 5 images per product: one main product shot, detailed close-ups, and at least one lifestyle image showing scale or use.

How many images should I upload per product?

We recommend 3, 5 images minimum: one main product photo with a white background, plus additional angles, detail shots, or lifestyle images. More images typically lead to higher conversion rates.

No. Overlaid logos, watermarks, or text are not permitted on product images. Your brand name appears alongside your listing, so there's no need for additional branding on the image itself.

Products with non-compliant images may not be approved for listing, or they may display poorly in search results and browse pages, reducing visibility and sales potential.

You may use supplier images only if they accurately represent the exact product you're selling. Misleading images, including photos that don't match the actual item, may result in customer complaints, returns, and potential penalties to your account.

That's fine, use your best representative sample. If variations are significant, mention this in your product description and consider showing multiple examples in your additional images.

Yes. You can replace or reorder images at any time from your product editor. We recommend reviewing your images regularly to ensure they're up to date.

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