Welcome to Elexbig: Your Guide to Selling on Nigeria's Trusted Tech Marketplace

We've created a trusted destination where quality products meet conscious customers, and where vendors gain access to powerful tools and support that help them grow online sales without unnecessary complexity.

A Platform Built for Independent Brands

Elexbig is designed to work for businesses of all sizes:

• Independent creators can share unique, handmade, or niche products with a wider audience
• Local shops can expand their reach beyond their community and connect with customers nationwide
• Established brands can build stronger online sales channels while reinforcing customer trust

By bringing independent sellers together in one curated marketplace, Elexbig creates a destination where quality and authenticity are prioritised.

How Elexbig Works

We've designed a clear division of responsibilities so you can focus on what you do best:

What Vendors Manage

• Product listings and descriptions
• Pricing and inventory
• Order fulfilment and shipping
• Stock management

What Elexbig Manages

• Secure payment processing
• Customer communication and enquiries
• Reviews and feedback moderation
• Dispute resolution and buyer protection
• Marketing and promotional campaigns

✨ Pro Tip: Elexbig is more than an online store, it's a community marketplace designed to help independent businesses thrive while giving customers a trusted, enjoyable shopping experience.

Getting Started

Ready to begin selling? Here's what you need to know:

1. Create your vendor account, complete the registration process with your business details
2. Set up your store profile, add your brand story, logo, and contact information
3. List your first products, upload photos, write compelling descriptions, and set your pricing
4. Start receiving orders, fulfill orders within 2 business days and grow your reputation

Frequently Asked Questions

Do I need to talk directly to customers?

No. Elexbig manages all customer communication. You'll only respond through the vendor portal when additional information or evidence is required for an order.

How quickly must I ship orders?

Orders should be shipped within 2 business days unless otherwise stated in your product listing. Consistent, timely fulfilment helps build your reputation on the platform.

When do I get paid?

Payouts are processed weekly, with a minimum payout threshold of ₦10,000.00. Funds are transferred directly to your nominated bank account.

Can I promote my products?

Yes. Vendors can opt into featured placements and seasonal campaigns for added visibility. 

Who can sell on Elexbig?

Elexbig is exclusively for independent brands. We priorities quality, authenticity, and unique products that align with our marketplace values and community standards.

Still Need Help?

Our customer support team is here for you.
Chat with Elex, our AI assistant. Look for the chat icon on this page
Open a support ticket
Email us at [email protected]