How to Choose the Right Category and Attributes for Your Products

Categories are the organizational framework of the Elexbig marketplace. They help customers navigate to the right section and group your listings with similar products.

• Main category: The top-level section (e.g., Electronics, Clothing, Homeware)
• Subcategory: A more specific grouping within the main category (e.g., Electronics > Mobile Phones)

Tip: Always choose the most specific category available, this makes your listing more precise and improves discoverability.

Attributes are the specific product details that help customers understand exactly what you're selling. Common attributes include:

• Size
• Colour
• Material
• Brand
• Model number
• Technical specifications

Think of attributes as your product's ID card, they define exactly what the item is.

Step 1: Identify your product's core function

Ask yourself: "What is the primary purpose of this product?"

Browse the Elexbig category selector in your Vendor Dashboard. Review where similar products from other independent brands are placed to guide your decision.

Don't place items in a broader category just because you can't find an exact match. If you're unsure, contact our support team for guidance.

Warning: Mis-categorized items may be hidden from search results, removed, or result in account warnings.

1. Complete all mandatory attributes

Some categories require specific attributes. For example, clothing listings must include size and colour options.

The more details you provide, the easier it is for customers to find and trust your product. Optional attributes can include:

• Dimensions
• Weight
• Care instructions
• Country of origin

Avoid vague terms like "assorted" or "mixed" unless they genuinely describe the product. Use precise measurements and clear descriptors.

Ensure your attributes match your product description, title, and images. Inconsistencies create confusion and can lead to returns or disputes.

Important: Listing a product as "red" when photos show blue can result in customer disputes and returns.

• Research your competitors: See how top-performing independent brands categorize similar products on Elexbig.
• Highlight key features: For electronics, include power ratings and connectivity options. For clothing, note fabric composition and fit type.
• Write for your customers: Use plain, customer-friendly language. Avoid technical jargon unless your audience expects it.
• Keep listings up to date: When you add new colours, sizes, or models, update the attributes immediately.

Pro tip: Create a master spreadsheet with your product SKUs, categories, and attributes. This helps you stay organized and maintain consistency across your entire store.

• Using broad categories when specific ones exist
• Leaving mandatory attributes blank
• Choosing attributes that don't match product images
• Copying and pasting the same attributes across different products without reviewing
• Using special characters or emojis in attribute fields

What happens if I choose the wrong category?

Your product may not appear in relevant search results, reducing visibility and sales. Elexbig may also remove misleading listings to protect the customer experience

Mandatory attributes are required, but we strongly recommend completing as many optional attributes as possible. This increases customer confidence and improves your product's visibility in filters.

Yes. You can edit categories and attributes anytime through your Vendor Dashboard. Navigate to your product listing and click "Edit" to make changes.

Yes. Attributes are structured data fields that appear in search filters and comparison tools. Product descriptions are free-form text. Both should complement each other and stay aligned.

Select the closest available option and contact Elexbig Support. We regularly review category requests from vendors and add new options as the marketplace grows.

Our customer support team is here for you.
Chat with Elex, our AI assistant. Look for the chat icon on this page
Open a support ticket
Email us at [email protected]